Infrastructure security

• All data encrypted at rest (AES-256) and in transit (TLS 1.3)
• Network isolation between tenants at the infrastructure layer
• Private subnets with no direct public internet exposure for data stores
• Automated vulnerability scanning and patch management

Access control

• Role-based access control with fine-grained permission policies
• API key scoping per tenant, per service, per environment
• Automatic tenant isolation enforced at the query layer
• Scheduled key rotation with zero-downtime credential swap

Observability

• Continuous audit logs for all authentication and data access events
• Request tracing across services for full call-chain visibility
• Anomaly detection and automated abuse flagging
• Exportable audit reports for compliance reviews

Incident response

• Documented disaster recovery playbooks tested quarterly
• Automated failover and multi-region backup strategy
• Defined incident severity levels with response-time commitments
• 99.9% uptime SLA backed by operational investment