Trust Center

A public trust layerwith clear review paths

ScaleMule gives enterprise evaluators a clear public view of security principles, documentation boundaries, procurement paths, and operational transparency while keeping customer-only materials behind authentication.

Control status

Clear posture labels for an early institutional vendor

Where controls are still being formalized or are handled during evaluation, the public site says so directly.

Security posture

Available

Public security principles cover scoped access, tenant-aware data handling, auditability, and operational review with clear evaluation boundaries.

Privacy and data handling

Available

Public privacy and legal pages identify Cats Dojo LLC as the operating entity and describe customer data handling at a policy level.

Reliability practices

In progress

Operational practices are being formalized publicly through a lightweight status page and evaluation-level communication expectations.

Enterprise readiness

By request

Architecture review, procurement discussion, contracting questions, and onboarding scope can be reviewed during enterprise evaluation.

Authenticated documentation

Available

Customer product documentation is available through the docs site and requires login or authenticated customer access.

Control status language

Available

Public pages distinguish available, in-progress, by-request, planned, and customer-only materials instead of overstating maturity.

Documentation boundary

Public evaluation layer, private customer docs

Customer-facing product documentation is available through authenticated ScaleMule accounts. Public pages provide evaluation-level architecture, security, and procurement context without exposing customer-only materials.

Available publicly

Available

Trust Center, Security page, Technical Overview, Enterprise Readiness, public status surface, privacy policy, terms, and contact paths.

Available during evaluation

By request

Architecture discussion, onboarding plan, implementation scope, data-boundary review, and contracting questions can be handled with the team.

Inside authenticated accounts

Available

Customer-facing product docs are available through authenticated access and are not mirrored onto the public marketing site.

Current public posture

Clear review path for serious buyers

Public pages cover security posture, architecture, enterprise review, operational transparency, privacy, and terms.

Customer documentation is available through authenticated access.

Security, architecture, onboarding, and procurement materials can be discussed during enterprise review.

Third-party assurance, support, uptime, and service commitments can be handled through the review path and written customer terms when needed.

Need security, legal, or enterprise review?

Send the review context and the team will route the conversation to the right path for architecture, legal, support, or procurement questions.